Return & Refund Policy

SweetDrop Litchi

Effective Date: [20 April 2026]

At SweetDrop Litchi, we are committed to delivering fresh and high-quality litchis. Since we deal with perishable products, our return and refund policy is designed to ensure fairness and transparency.

1. No Return Policy

Due to the perishable nature of Litchi, we do not accept returns once the product is delivered.

2. Refund / Replacement EligibilityYou may be eligible for a refund or replacement in the following cases:

Product is damaged or spoiled at the time of delivery

Wrong product or quantity delivered

Package is tampered or leaking

3. Proof Required

To process your request, you must:

Share clear photos/videos of the product

👉 Without proof, refund/replacement may not be processed.

4. Refund Process

Once approved, refund will be processed within 3–5 working days

Refund will be credited via original payment method or UPI

5. Replacement Policy

Replacement will be provided based on availability

If replacement is not possible, a refund will be issued

6. Order Cancellation

Orders can be cancelled before dispatch only

Once shipped, cancellation is not allowed

7. Contact Us

For any issues, contact us:

📞 Phone/WhatsApp: 7667717465

📧 Email: [salessweetdropliychi@gmail.com]